Review and summary : Leadership and the One Minute Manager
Leadership and the One-Minute Manager stresses that there is no single, best method of leadership, but are in fact four styles: directing, delegating, coaching and support. Whichever style is employed depends on the situation to be managed. ‘Situational leadership is not something you do to people, but something you do with people’.
Accordingly the Situational Leadership theory developed by Dr Paul Hersey’s teaches of a method that can be used to groom and develop an individual so that he/she may accept responsibility, delegation and even empowerment.
The method to apply this theory in day today management is simple. The individual who is to be developed will be catagorized in to one of the following categories (The hardest part is deciding what category a person fits into, therefore the best option would be to start from D1):
D4: High Competence, High Commitment – They are experienced at the job, and comfortable with their own ability to do it well. They may even be more skilled than the leader.
The Situational Leadership Model shown below allows managers to easily determine what level of supportive/directive behavior a manager needs to provide to the individual concerned base solely on the individuals development level.
Shown below are the levels of supportive/directive behavior a manager should provide to the individual.
S4: Delegating Leaders are still involved in decisions and problem-solving, but control is with the follower. The follower decides when and how the leader will be involved.
Additionally, there are 5 basic steps to training a learner to be a good performer: 1. Tell what to do 2. Show how to do 3. Let the person try 4.Observe performance 5.Praise progress or redirect
Evaluate. Track performance progress and determine future strategies. Evaluate performance for periods of no longer than 6 weeks. (Whereas, other organizations do quarterly, or yearly evaluations).
These methods of grooming and preparing individuals to be performers may sound simple enough, but in real life it can be intensely time consuming and requires mountains of patience. This is due to the simple fact that one individual is totally different to the other. Never ever expect the same level of understanding and co-operation from the each individual.